Estimated delivery times are as follows:

• Order Handling Time:
  1–3 business days

• Transit Time:
  14–22 business days after order placement

• Estimated Delivery Time:
  15–25 business days
  

For full details, please refer to our Shipping Policy

Yes. We offer free shipping on all orders shipped within New Zealand.

For more details, please refer to our Shipping Policy

Solin Collective is a New Zealand-based online brand.

If your item arrives damaged, defective, or incorrect, we will replace it at no cost.
Please contact us within 30 days of delivery.

For full details, please see our Return Policy.

Yes. Orders may be cancelled within 24 hours of purchase.

Please contact us as soon as possible to request a cancellation.

We offer a straightforward return process within 30 days of delivery.

For full details, please visit our Return Policy page.

Once your return is received and inspected, approved refunds are issued to the original payment method.

Refunds typically appear within 7 business days, depending on your bank or payment provider.

For more information, please refer to our Return Policy.

Yes. All purchases are covered by a 30-day warranty.

Please refer to our Return Policy for details on warranty coverage.

You can contact us via our Contact Us page or by emailing: info@solincollective.com

We currently ship only within New Zealand.

Yes. Bulk orders are available.

For more information, please contact our customer support team.

Exchange requests are handled through our Return Policy process.

Please review that page for full instructions.

Once your order ships, you can track it using the Order Tracking page on our website.